Raven Services Corporation ("Raven") makes information
and products available on this web site, subject to the following
terms and conditions. By accessing this site, you agree to these
terms and conditions. Raven reserves the right to change these terms
and conditions, and the products, services, prices, and programs
mentioned in this site at any time, at its sole discretion, without
notice. Raven reserves the right to seek all remedies available
by law and in equity for any violation of these terms and conditions.
Any rights not expressly granted herein are reserved.
Personal Information | Security
and Quality of Personal Information | Cookies
Website Traffic | Links
to Business Partner | Other Considerations
Policy Changes | Contact
As a leader in facilities management, Raven understands
your desire to protect personal information. We intend to inform
you how your personal information will be gathered, tracked or used,
and to give you choices. If choices are not offered on web pages
where your personal information is obtained, please select one of
the communication channels at the bottom of this statement to indicate
your communication preferences.
What Information we Gather and Track
We request personal information when you register , request a
service, answer a survey, enter a contest, correspond with us or
engage in certain other activities on our website. For example:
- If you register on-line with us, we will ask you for information
necessary to complete the transaction - such as your name, address,
- If you request technical support, we will ask you for information
necessary to complete the transaction such as your name
address and information about your situation, and the nature of
the problem you are experiencing.
You make the decision whether to proceed with any activity that
requests personal information. If you do not wish to provide the
requested information, however, you may not be able to complete
How we use the Information we Gather and Track
We use personally identifiable information in the following ways:
- To provide you with information about documents, products, services,
newsletters, informative emails, and research on future service
ideas or improvements;
- To assist us in creating content that is relevant to you;
- To provide you with special information that may be of interest
- To assist us in creating better services to meet your needs;
- To allow you to download documents, information, or obtain access
to services or otherwise engage in activities you select;
- To help you quickly find documents, services or information
important to you.
With Whom we may share Your Information
From time to time, we may provide your information to selected
business partners to communicate to you information about products
or services that they believe are important to you or your business.
If you prefer that we not provide your information to our business
partners, you may let us know using one of the methods described
in this policy.
In addition, Raven retains the services of outside contractors
to provide services for us. They may be used to provide technical
support, or handle other issues. We require that these contractors
keep the personal information of customers and employees secure
and confidential. We also require that these contractors use personal
information only on behalf of Raven .
Please be advised that in certain instances, it may be necessary
for Raven to disclose your personal information to government
officials or otherwise as required by our legal obligations.
Raven provides a number of ways for you to opt-out
of receiving additional information from us or having us provide
your personal information to our partners. We may offer you these
choices at the time you give us your information.
If you are on a Raven's web page that requires personal information
but does not offer communication choices, or would like to change
your preferences for information that you have previously provided,
please communicate with us via email or use one of the other communication
channels at the bottom of this statement.
If you do not wish to continue receiving our e-mail newsletters
or bulletins you can opt-out of receiving these communications by
replying via email with unsubscribe in the subject line in the email.
and Quality of Personal Information
We have taken security measures, consistent with international
information practices, to protect your personal information. These
measures include technical and procedural steps to protect your
data from misuse, unauthorized access or disclosure, loss, alteration,
Since Raven is a national company, we provide company information
to our contract, satellite, or project offices. The personal information
that you have provided to us may be transferred to other Raven offices
around the nation. Also, in certain states, our outside contractors
might undertake the collection, transferring, storage and processing
of your information.
We make a sincere effort to respond to your requests to update
or correct your personal information. If you believe that Raven
does not have your current personal information, you can update
it by communicating via email or use one of the other communication
channels at the bottom of this statement.
file that a Web site can send to your browser software. Cookies
enable a Web site to tailor information presented to you based on
your pages at our web site, or to remember you when you register
or request services. If you do not want Raven to deploy cookies
in your browser, you can set your browser to reject cookies or to
notify you when a Web site tries to put a cookie in your browser
software. Rejecting cookies may affect your ability to use of some
of the information and/or services at our web site.
While our Web servers may automatically log your IP address, this
information does not identify you and you remain anonymous.
Web Site Traffic
We may track domain names, IP addresses, and browser types from
people who visit our site. We use this information to track aggregate
traffic patterns throughout Ravens Web site. Such information
is not correlated with any personal information.
Links to Business
Partner and Co-Branded Sites
At the Raven Web site, there may be a number of links to companies
with whom we have a relationship. Raven is not responsible for the
privacy practices of our business partners. We encourage you to
read their privacy statements, as they may differ from ours.
We also link to co-branded web sites that are maintained by Raven
and one or more of our business partners. When you submit information
to one of our co-branded sites you may be submitting it to both
Raven and our business partners and the privacy policies of these
you to read the privacy policies on any co-branded site to which
you link for information on the privacy practices of that site.
Please remember that information you submit in a discussion group,
forum. or email will be deemed public information and is not confidential.
There is a risk in such communication venues that information can
be collected and used by others. Please be careful and responsible
when you are online.
In the event there is a major change to Raven's privacy practices,
a prominent notice will be posted on our web site. If the change
involves the use of your personally identifiable information, the
notice will contain instructions on how you can opt-out of such
If you have any questions, comments, or would like to change your
communication preferences, please contact us using one of the options
Contact through our website
Raven Services Corporation
9626 Center Street, Suite 200
Manassas, VA 20110