Raven offers tailored facility services and quality assurance programs to meet the needs of Federal Office Buildings and Courthouses.

• Tier 1: Supervisor review of maintenance on critical systems and subcontractor evaluations.
• Tier 2: Project management-level inspections focusing on technical compliance, cleanliness, efficiency, and safety.
• Tier 3: Corporate reviews with the Contracting Officer to ensure maintenance standards and contract performance.

Raven offers tailored facility services and quality assurance programs to meet the needs of Federal Office Buildings and Courthouses.

The U.S. Federal government’s Contractor Performance Assessment Reporting System (CPARS) is a tool for federal agencies to evaluate and track government contractor performance. CPARS documents contractor performance, including work quality and contract compliance, using a consistent, objective scale of 1 – 5 across different contracts and agencies. The ratings system is as follows:

• 5 – Exceptional: The highest rating
• 4 – Very good: A high rating
• 3 – Satisfactory: The contractor had minor problems, or major problems they recovered from
• 2 – Marginal: The contractor had a significant event they had trouble overcoming
• 1 – Unsatisfactory: The contractor’s performance did not meet most contractual requirements

[https://www.highergov.com/reports/cpars-ratings-trends-2023/]

According to data and trends in the government contracting space, the “average” CPARS contractor rating is generally considered to be “Satisfactory”; meaning most contractors receive this rating, which indicates meeting basic contract requirements, while “Exceptional” and “Very Good” ratings are considered significantly above average and are harder to achieve. ).

[https://www.highergov.com/reports/cpars-ratings-trends-2023/]